Pallet Program KPIs You Should Track Monthly

·6 min read

Without metrics, pallet programs drift. These KPIs reveal cost leaks and service problems before they grow.

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If you manage pallets across multiple facilities, monthly reporting is essential. The right KPIs make decision-making faster and more objective.

Cost Per Trip

Track by site and by lane. Rising cost per trip usually signals quality mismatch, loss, or handling issues.

Repair Rate and Reject Rate

These metrics indicate incoming quality and handling stress. High reject rates point to supplier or process gaps.

Recovery Rate

Measure how many outbound pallets return to your network. Low recovery often drives unnecessary purchasing.

On-Time Fill Performance

Even low-cost pallets are a problem if they arrive late. Service reliability should be measured with equal weight.

A monthly KPI dashboard helps operations and procurement teams align on the same priorities.

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